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Frequently Asked Questions about working for CBG

How do I get an assignment ?

You can gain exposure to many types of libraries, improve your skills, and make new friends through CBG temporary work.  Here's how it works:

  • You will receive a call from a CSD Specialist when an assignment is available which matches your skills. S/he will discuss the location, hours, pay and length of the assignment. Refusing a job will not jeopardize your chances of being called for future assignments. 
  • You should contact a Specialist after checking available positions on CBG’s Web site to express your interest.  CBG's jobs are updated weekly.

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How much do I get paid?

Pay rates will vary, depending on the skills required for a particular assignment.  CBG subtracts all federal and state mandated taxes and fees, as well as voluntary deductions such as 401(k) and other savings plans.  Paychecks are issued biweekly.

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What should I do on the first day of an assignment?

We rely on you to represent CBG in a professional manner. These are a few of the basic rules to follow while on assignment:

  • Dress up for your first day of any assignment. Your CSD Specialist will tell you if there are any special requirements or preferences in dress.
  • Be punctual: arrive at least 15 minutes early on the first day of any assignment. Remember, first impressions are lasting impressions.
  • Introduce yourself when you arrive. Make sure the client knows who you are and that you are affiliated with CBG. 
  • Always be polite and positive. When you are on assignment, follow the client's lead.
  • Review the assignment duties with your client supervisor when you begin and whenever you need help. Let your CBG Specialist know if your assignment's duties vary from what you were originally informed.
  • Please refrain from making and receiving personal phone calls or using the client’s Internet and e-mail access while on assignment. 
  • Keep in touch with your CBG Specialist - we're just an e-mail or phone call away.

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What if I find a permanent position outside of CBG?

CBG requests two weeks notice of termination so we can find a suitable replacement for you. 

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When will I get paid and what do I do with my time tickets?

You will be paid bi-weekly, and your check will be mailed to you every other Thursday. Send CBG the top copy of your time ticket every week as soon as you have your supervisor sign it.  

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What tips do seasoned CBG field workers have for those of us who have just started?

Some of the advice we've heard most often is to:

  • Give quality service.
  • Be adaptable and go along with the client's way of doing things.
  • Don't be afraid to ask questions.
  • Keep your sense of humor.
  • Relax, enjoy yourself, and learn.

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Do you have other questions about CBG employment or services?  To reach Client Services, click here or call 630.653.1115.

 

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